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Error Codes

Error codes explain the specific outcome of a validation.

VALID validation results can have error codes. They do not have error categories.

Valid Codes

Parent outcome: VALID

Use when UBIO can confirm that the promotion or promo code is valid, but the supplied data needs correction. For example, the link, product, or predicted applicability context may not match where the promotion actually works.

Error CodeMeaning
VALID_WITH_CORRECTIONSPromotion or promo code is valid, but the supplied link, product, or applicability data needs correction.

Merchant / Promotion Issue

Parent outcome: INVALID

Use when validation reached a conclusion, but the promotion itself was not usable or did not provide the advertised benefit.

Error CodeMeaning
PAGE_IS_INACTIVEPromotion page is inactive or unavailable.
PROMO_CODE_NOT_APPLICABLE_TO_THIS_PRODUCTPromotion terms do not include the selected product.
PROMO_CODE_IS_NOT_WORKINGPromo code is rejected or has no effect.
FREE_SHIPPING_IS_NOT_APPLIEDFree shipping benefit was not received.
DISCOUNT_IS_NOT_APPLIEDDiscount benefit was not received.

Website Issue

Parent outcome: COULD NOT VALIDATE

Use when validation could not reach a conclusion because the website prevented a conclusive result.

Error CodeMeaning
WEBSITE_LOADING_ISSUEWebsite did not become usable after reasonable waits.
WEBSITE_HTTP_ERRORWebsite returned an HTTP or server error.
WEBSITE_UI_ISSUEBroken or unusable UI prevented validation.
WEBSITE_OTHER_ISSUESOther website issue prevented validation.
BOT_DETECTIONWebsite blocked or challenged automation.
ACCOUNT_BLOCKEDAccount access was blocked or restricted.
PRODUCT_OUT_OF_STOCKThe selected product was unavailable or out of stock, so validation could not reach a conclusion.

Automation / Infrastructure Issue

Parent outcome: COULD NOT VALIDATE

Use when validation could not reach a conclusion because of failures in the validation platform, automation systems, infrastructure, or supporting services.

Error CodeMeaning
AGENT_ERRORValidation agent failure.
A3_ERRORA3/platform failure.
PROXY_CONNECTION_ISSUEProxy connection failed.
NETWORK_UNREACHABLENetwork could not reach the merchant site.
LLM_COST_LIMITValidation stopped because cost or usage limits were reached.